School Policy

1. TUITION and FEES

AUSTIN SPANISH ACADEMY weekly classes are held year-round and you can enroll at any time during the course of the year. Monthly tuition for the month of enrollment will be pro-rated based on the date of the first class attended.

Tuition fees for weekly group classes are for a calendar month of classes. There is no need to wait for the beginning of the month to enroll, we will pro-rate your tuition accordingly.

Tuition fees for private lessons are per-class. The total tuition for the month will depend on the number of private lessons that are scheduled for that month, based on the class schedule.

During Summer, we may provide week long Summer Camp sessions in addition to our regular weekly classes.

There is a $50 fee for education materials that is charged to new and returning students once at enrollment time, and subsequently when a student progresses beyond his/her current level and therefore requires new books and materials associated with the next level of education. Note that education materials fees are not applicable to Summer Camps.

FOR REGULAR SESSION CLASSES:
Tuition will be charged to your credit card the first week of each month. If you’d rather use other payment method like check, please pay by the fourth week of the previous month to avoid the charge to your card.

FOR SUMMER CAMPS.
Payment is due at the moment of registration.

All tuition and fees are not refundable. Please read our cancellation and make-up class policy.

2. CLASS POLICIES

* PARENTS IN WAITING AREA –

Our locations are equipped with a lobby/waiting area for parents who wish to wait while students are in class. Please be aware that parents ARE NOT ALLOWED to sit in the class or inside the classroom area. Having parents watching the class could be disruptive for the teacher, other students and your own child. Please wait in the lobby area until the class has finished. Please contact us if you have any specific concerns about this policy.

* MISSED / MAKE-UP CLASS POLICY –

FOR WEEKLY CLASSES: If a student misses a class, they can attend another regular class provided there is room available. However, there is ABSOLUTELY NO PRORATING NOR REFUND for missed classes.

To be able to make up a class the student needs to be enrolled and tuition of the month paid.

To schedule a make-up class please fill the form “Schedule a make-up”. The link to the form is located at the bottom of the website in the menu to the right of the screen.

All make-up classes need to be requested by email at least 48hrs in advance. A confirmation email will be sent back. You can only attend a make up class if you have a CONFIRMED email back.

FOR SUMMER CAMPS: There are no make-up classes nor refunds in case campers miss a day(s) of their camp.

* DROP OFF/PICK UP AND PUNCTUALITY –

Please be on time for your class. Do not “drop off” your child early or leave him/her at the classroom past their class time. Our staff needs time to get ready for the next class or go home at the end of the day. We are not equipped to watch/babysit children that are not enrolled on a class. There is a $2 fee per minute for children picked up after 10 min tolerance window.

* CANCELLATION POLICY –

FOR WEEKLY CLASSES:

A minimum of two weeks advance cancellation notice by email is required to stop the charge for the monthly tuition. Cancellations made after the two week advanced notice period will be refunded less a $30 cancellation fee. Cancellations made THREE days or less before the class begins ARE NOT eligible for a refund.

FOR SUMMER CAMPS:

Withdrawals from a summer camp session before it begins are refunded less a $50 cancellation fee provided you give us a eight (8) days advance notice. Due to instructor/school preparation costs, no refunds will be granted seven (7) days or less prior to the summer camp session’s start date.

* PUNCTUALITY –

Please be on time for your class. Do not “drop off” your child early or leave them at the studio past their class time. There are more classes after yours and we are not equipped to watch children that are not enrolled in a class.

* DISCOUNTS FOR WEEKLY CLASSES – ADDITIONAL FAMILY MEMBERS will receive $5 off monthly tuition for each additional family member.

* INCLEMENT WEATHER POLICY –

Inclement weather policy.

In the event of inclement weather, the decision to open or close AUSTIN SPANISH ACADEMY will be made as follows:

  • For morning classes the decision will be made by 8:30 am,
  • For afternoon classes the decision will be made by 1 p.m.

Please note that AUSTIN SPANISH ACADEMY DOES NOT follow local school district closings.

We will communicate class cancellations using the following methods:

  • Mass e-mail to all families.
  • Text-message (to those families who opted-in and activated this option).

If classes are suspended due to inclement weather, students can make up their classes following our make-up procedure. AUSTIN SPANISH ACADEMY does not refund or credit for classes cancelled due to inclement weather closures.

We also want to stress that the safety of our students and families is of the utmost importance to us and we want everyone to use their best judgment at all times and make a judicious decision for you and your family based on road conditions in your area. Even though we may be open for classes, please don’t feel like you need to travel to the studio if you are questioning the safety of your car trip. We will work with you to arrange a make-up class. Our ultimate goal with this policy is to keep everyone safe.

3. HOLIDAYS

AUSTIN SPANISH ACADEMY is closed for the following holidays:

  • Spring Break (observed from 03/18 through 03/23 for 2019)
  • Memorial Day (observed on the last Monday of May)
  • Independence Day (observed the 4th of July)
  • Labor Day (observed on the first Monday of September)
  • Thanksgiving week
  • Winter Break (the two week period spanning the last full week in December and the first week of January)

4. RELEASE of LIABILITY

As parent/guardian/student, I assume all responsibilities and waive any claim for compensation for accidental injury incurred by my child/myself while at AUSTIN SPANISH ACADEMY premises: In NW Austin at 8650 Spicewood Spring Rd. Suite 123. Austin, TX 78759 or otherwise in the care of AUSTIN SPANISH ACADEMY staff, and hereby agree to indemnify and hold harmless AUSTIN SPANISH ACADEMY, its agents, employees or servants, whether paid or volunteer, against any and all claims which may arise from any injury to said child/person while participating in this program.

5. PHOTO AUTHORIZATION

We like to post photos of our students and students work in our Facebook page and website. Some of the photos are used in our printed materials as flyers and postcards.

If you’d prefer that pictures of your student are not published, please send us an email indicating so or use the “Comments” field to let us know.